Shipping & Returns
The processing time I need to prepare orders for shipping varies per item. For details, see the individual item or contact me if you need the item by a specific date.
Estimated Shipping Time
- North America: 1-2 weeks
- International: 3-4 weeks
I will do my best to meet these shipping estimates, but cannot guarantee them. Actually delivery time will depend on the shipping method you choose. Again, in there is a certain date you need the item by, be sure to contact me about it and include the exact date needed by in your order comments.
Customs & Import Taxes
The buyer is responsible for any customs or import taxes that may be applied. I am not responsible for delays due to customs.
The buyer is responsible for paying their own shipping return shipping costs for the item. Shipping costs are nonrefundable.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and have a receipt of purchase enclosed.
To complete your return, we require a receipt or proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable products
- Custom or personalized items
There are certain situations where only partial refunds are granted (if applicable)
- Item with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 307 Trapani Dr, Saint Peters MO 63376, United States.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 307 Trapani Dr, Saint Peters MO 63376, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please fill out the return form below with your name, email, phone number and message. In the message, please include your order number and reason for the return. We will get in touch with you within 48 hours. Thanks!